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Mass Spectrometry Instrument System Services

For labs utilizing proprietary mass spectrometry instrument systems, three value-added services are available: a maintenance program for HPLC systems manufactured by Agilent Technologies; the Analyst software validation consulting service for labs operating in regulated environments; and an expanded Web-based solution, Smart Center Online, for remote system monitoring and diagnosis. The services are suited for users who are focused on maximizing system productivity, maintaining regulatory compliance and increasing overall return on technology investments. Regarding the maintenance program, Agilent will provide training, OEM parts and documentation to Applied Biosystems’ field service engineers to support them in providing maintenance and repair to Agilent HP 1100 and 1200 Series HPLC instruments. The Analyst software validation support service simplifies the audit of mass spectrometry systems operating in regulated drug discovery and development applications by controlling the systems and facilitating their secure operation and accuracy in data analysis and reporting. System administrators can utilize Smart Center Online to create a customized Web-based portal for viewing detailed information about specific instruments.
Applied Biosystems
850 Lincoln Centre Dr.
Foster City, CA, 94404